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Learning to Say No in Your Business

  • Posted by Chrisitna Doel
  • 11 May 2018

You probably have found yourself in the awkward position of wanting to say no to something but you are afraid. Afraid that you could hurt your clients or other stakeholders and end up driving them away. So you just swallow your response and accept, grudgingly, whatever you are being presented with.

Many business people are faced with this dilemma in their daily business operations. They just do not know how to say no to the things that their firm does not need, and which might even end up being too costly for them. It's usually important that you learn the art of saying no once in a while. It's normally hard at the start, but once you get the hang of it, you will find it becoming easier by the day. Saying no sometimes could be the best decision ever for your business to advance. In case you lack the confidence to go through with it, here are some helpful suggestions on how to say no to things, and people, that your business doesn’t need.

Tip #1: It’s All About Respect

You could be afraid of saying no to a client because you don’t want to lose money. Probably your business is struggling financially and you are looking for a lucky break to get you out of this period of lack. And thus, you might consider taking up offers that are very low for your business, while you tell yourself that it’s just until you break even, then you will go for those big offers.

But the truth of the matter is if you keep accepting those low offer clients, chances are that you will miss out on the big ones. This is because you won’t have the time and even space for them. Moreover, saying no to such a client is all about respect. For other people and businesses to respect you, you have to respect yourself first. And that starts with you rejecting some things that are beneath your firm.

 In most cases, when we say no to something that is beneath us, something better will definitely come our way. In the business world, it’s better to be respected than popular. This is according to a quote by Barbara Stanny.

Tip #2 Decide based on Experience

If you get a feeling that a thing isn’t in the best interest of your firm, then it probably isn’t. This gut feeling could be the result of learning the hard way through experience. And experience, as they say, is the best teacher. Base your decisions on past experiences so that you don’t accept orders that make no sense to you.

You could, for instance, stop in activities you have been involved in before if they are no longer adding value to your business. This way, you will have more time to concentrate on the more productive tasks in your company.

Tip #3: Have Multiple Sources of Income

There is one thing that gives you absolute confidence in saying no: having diverse sources of income. It gives you the ability to refuse offers that could be troublesome because you know that there are better alternatives.

Find other ways of making money for your business. This may involve having to venture into fields you may have never tried before. It may be hard at first, but if you keep at it, you will soon have the freedom that comes from having numerous income streams. Thus, you won’t be desperate for an offer to be able to pay your bills.

Final Thoughts

If you work on your ability to say no, you will eventually have more time to do useful things, enjoy more income with less stress. With time, it becomes easier to get rid of distractions and stick to only what is essential.